We’re more than just commercial plumbers

we’re partners to Melbourne businesses

EcoDrain Commercial Plumbing

EcoDrain Commercial Plumbing Services is a Melbourne based business that provides support to a broad range of clients. As a values based organisation, our people ensure every task and every project is completed to the highest of standards. Our robust operational systems and processes ensure EcoDrain clients receive a high level of detail and transparency every time we provide our service. We take pride in our work and are accountable and trustworthy.

Our Clients

EcoDrain Commercial Plumbing Services has built strong relationships with businesses from many different industries across Melbourne. Regardless of the industry, EcoDrain’s clients can rest assured that our team will deliver the services they need, when they need them, every time.

CHILD CARE

SCHOOLS & UNIVERSITIES

HEALTH CARE

GOVERNMENT

COMMERCIAL & RETAIL

MANUFACTURING

FACILITIES MANAGEMENT

BODY CORPORATES

Our Job Management System

From creating a work order through to job completion and invoicing, our modern job management system ensures a smooth process and provides the highest level of transparency for our clients. High levels of communication at every touch point is a key feature of our business.

Work Order Creation
All work orders are received through a dedicated email inbox. Our specialised scheduling team monitors this mailbox in real time, promptly reviewing each request.
Work Order Acceptance and Scheduling
Our dedicated scheduling team carefully assesses each work order, prioritising and triaging requests based on urgency and specific requirements. We’ll notify you promptly with an efficient response, using your preferred method of communication — whether that’s via reply email or through your designated portal.
Job Completion
Our plumbers are assigned to dedicated client accounts, allowing them to build strong relationships and develop a deep understanding of each client’s assets, premises, and personnel. This consistency ensures better service delivery, efficiency, and trust over time.
Service Report Provided
Upon job completion, we provide a detailed service report outlining the issue identified, the rectification work carried out, and any parts or materials used. Reports include supporting photos for full transparency and clear communication. We will also provide a Compliance Certificate if applicable.
Invoicing
Invoices are issued within one week of job completion and include the relevant work order number, site address, a detailed account of the work performed and a breakdown of labour and materials. Additionally, we provide copies of photos documenting the completed work for your records.

Asset Management Strategy

In many businesses an effective Asset Management Strategy can make a big difference to the bottom line. Maximising the life of important assets reduces overall costs and disruptions to business operations.

EcoDrain Plumbing Services offers a systematic approach to asset capturing and recording. We can assist with your Asset Management Strategy by either conducting lifecycle and costs breakdowns on existing assets or providing information on hydraulic and mechanical assets that we install to support your organisations objectives and long-term planning.

Plumbing Asset Register
We create an Asset Register which includes your primary plumbing equipment.
Compliance & Testing
We conduct annual plumbing audits on-site to ensure compliance with relevant Australia standards and regulations along with best practices.
Programmed Preventative Maintenance
We work with you to develop a tailored PPM Schedule. We routinely inspect and maintain your plumbing systems – so you can stay operational, compliant and stress-free.

What You Can Expect From Our People

At every touchpoint, you should expect nothing but the best when you deal with our people. We are proud of our expertly trained, highly knowledgeable team, getting the work done out on the road, and providing administration and support at our office.